Shipping and Delivery

Shipping and Delivery Policy
Effective Date: [Date]
ATPS GLOBAL PRIVATE LIMITED is dedicated to providing a seamless shopping experience. This policy details our shipping methods, costs, and delivery timelines for our products.
1. Shipping Methods and Costs
1.1 Domestic Shipping:
Standard Shipping: Delivery within [7] to [15] business days.
Expedited Shipping: Delivery within [5] business days.
Next-Day Shipping: Delivery by the next business day.
1.2 International Shipping:
Standard International Shipping: Delivery within [15] to [30] business days.
Express International Shipping: Delivery within [10] to [15] business days.
1.3 Shipping Costs:
Shipping costs vary based on the shipping method selected, destination, and the weight and dimensions of the package.
Shipping costs will be calculated at checkout and displayed before you complete your purchase.
Free Standard Shipping is available for domestic orders over [amount], unless specified otherwise.
2. Order Processing
2.1 Processing Time:
All orders are processed within [X] business days from the date of order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
2.2 Order Confirmation:
You will receive an email confirmation with your order details once your order has been successfully placed.
2.3 Order Tracking:
A tracking number will be provided via email once your order has been shipped. Use this number to track your shipment on the carrier’s website.
3. Delivery Timelines
3.1 Estimated Delivery Times:
Estimated delivery times depend on the shipping method selected and the destination.
While we strive to deliver your order within the estimated timeframe, delivery dates are not guaranteed and may be affected by factors beyond our control.
3.2 Delayed Deliveries:
If your delivery is delayed, please contact our Customer Support team at [Customer Support Email] or [Customer Support Phone Number] for assistance.
4. Address Changes and Undeliverable Packages
4.1 Change of Address:
If you need to change the shipping address after placing an order, contact our Customer Support team immediately.
Address changes can only be made before the order has been dispatched.
4.2 Undeliverable Packages:
In the event that a package is returned to us as undeliverable, we will contact you to arrange for re-shipment or a refund.
Additional shipping charges may apply for re-shipped orders.
5. Damaged or Missing Items
5.1 Damaged Items:
If your order arrives damaged, please contact our Customer Support team within [X] days of receiving the order with photos of the damaged items and packaging.
We will arrange for a replacement or refund, as appropriate.
5.2 Missing Items:
If any items are missing from your order, please contact our Customer Support team within [X] days of receiving the order.
We will investigate and arrange for a replacement or refund, as appropriate.
6. Customs and Duties (For International Orders)
6.1 Customs Fees:
International shipments may be subject to customs fees, import duties, and taxes levied by the destination country.
These charges are the responsibility of the recipient and are not included in the order total or shipping cost.
6.2 Customs Clearance:
Customs procedures may cause delays beyond our original delivery estimates.
We are not responsible for delays caused by customs clearance processes.
7. Contact Us
If you have any questions or concerns about our Shipping and Delivery Policy, please do not hesitate to contact us:
Email: info@atpsglobal.io
Phone: +917359589009
Address: Plot No 48 TO 51 ,G3 Ground Floor, Patrika Nagar,
Madhapure, Hitech City, Hyderabad, Telangana - 500081
Land Mark- Medicover Hospital Lane
Thank you for choosing ATPS GLOBAL PRIVATE LIMITED. We appreciate your business and strive to ensure a seamless and satisfactory shipping experience.